Products
More than a hundred registered instruments and reagents, grouped by laboratory discipline.
All ProductsServices
Procurement is only the beginning. Three dedicated teams handle consultation, technical troubleshooting, and on-site repair.
Guidance from the planning stage: method selection, workload calculation, and preparation of procurement documents.
Day-to-day technical questions: alarm interpretation, quality control, reagent troubleshooting, and operator training.
Installation, calibration, preventive maintenance and on-site repair — supported by spare-part availability.
How It Works
We map your test volume, the methods in use, and your space and budget constraints.
An instrument proposal with cost-per-test estimates, then proven through a demo or method comparison.
Document assistance, including the LKPP e-Catalogue route for public hospitals and laboratories.
Engineers install and calibrate the instrument; operators are trained until routine testing runs on its own.
Reagent supply, preventive maintenance and service calls for as long as the instrument is in use.
Support requests received during office hours are picked up the same day by the relevant team.
Engineers placed across regions shorten travel time when an on-site visit is required.
Spare parts for the instruments we distribute are arranged in direct coordination with the principal.
Service-call schedules are announced ahead of long holidays so round-the-clock laboratories are never left without support.